And… it was lovely. Check it out below, avec typos (I’ve
trimmed a lot of the step-by-step guideline stuff).
Hello ****, (he used my name!)
Thank you for writing to
eBay with regard to revising item description.
****, I appreciate your
efforts in trying to do this by yourself. I would like to mention that as
Webnext (listing tool) is new it has some limitations and that is why you are
unable to revise the description. What you can do is end the listing and relist
the item and get acbk [sic] to us we will credit your listing fees for the
original listing. Please note that you will need to list the item from a fresh
listing, if you relist it then you will not be able to switch to advance sell
form. We have already escalated it to our technical team and they are working
on it to make Webnext to make more efficient. I understand that this will cause
you inconvenience, if there was any other workaround I would have definitely
assisted you that way. I appreciate your patience and understandin [sic] in
this matter.
--edited--
In future, if you [sic] any
concern, you can contact us via live chat so that we can assist you in real
time.
You can copy and paste the
below link in a new browser to chat with us.
I trust this information is
helpful. Please let us know if we can be for further assistance.
Kind regards,
Henry Roberts
eBay Customer Support
____________________
eBay Customer Support
____________________
Over the moon here guys… Isn’t Henry lovely?
Here’s my reply:
Dear Henry.
Thank you kindly for your lovely reply, I'm
okay with leaving the listing as is (I''ve already got one bid; so excited),
and I will keep the LiveChat function in mind if I've any further issues.
Best regards,
New Seller
My emails have a tendency to sound condescending and rushed,
but time is money and short, quip-y statements!
If you’d like to see
the original email sent by BackwaterTyrant, you can ask for a transcript at bananahammock12@googlemail.com
YES YOU FUCKING READ
THAT RIGHT!!
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